We Offer Free Shipping Australia Wide
WARRANTY: All our hand dryers have one year parts and labor warranty
All Faulty items Under Warranty will Be shipped To Our postal address For Repairs. Our Warranty DOES NOT cover the removal or refit of the hand dryers. we are liable for shipping cost (Only with Australia Post) for returning & sending back a replacement or repaired item to the buyer provided that the customer will use Australia Post for the return, we will provide the barcode lable to our customer to send any faulty item to the nearest Australia post office.
Term & Conditions
The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell OzWashroom reserves the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of any order. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and OzWashroom reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted and payment has been made).
Prices and Payment
All prices are subject to change upon notice; and the price of the products on order but unshipped will be adjusted to the price in effect at the time of shipment. Payment is due upon buyer's receipt of Seller's invoice, unless Seller requires payment in advance. Interest will be charged at 18% per year (but not more than the highest interest rate permitted by applicable law) on accounts more than 30 days past due.
Shipping & Handling
We offer free delivery for orders over $99 to most of our products anywhere in Australia. Delivery charge applies to regional areas and West Australia & Northern Territory for some of our products such as paper products and liquid soap at the rate of $1.49 per kilogram. All orders less than $99 attract a handling fee Depending on location. We use Australia Post eParcel with tracking Service.
Estimated time of delivery is 2-5 working days to major centres and longer for regional and remote areas. Express Post for next working day delivery to most areas within Express Post network, the cost is based on the location, cut off time 1:30PM EST for next day delivery.
All delivery dates are approximate. Seller shall not be liable for any damage as a result of any delay or failure to deliver due to any cause beyond Seller's reasonable control, any act of God, act of buyer, embargo, or other governmental act, regulation, or request, fire, accident, strike, slowdown, war, riot, delay in transportation, or inability to obtain necessary labour, materials, or manufacturing facilities. In event of such delay the date of delivery shall be extended for a period equal to the time lost because of the delay. Buyer's exclusive remedy for other delays and for the Seller's inability to deliver for any reason shall be annulment of this agreement.
Delivery of products to a carrier at Seller's plant or other loading point shall constitute delivery to buyer; and regardless of shipping terms or freight payment, buyer shall bear all risk of loss or damage in transit. Seller reserves the right to make delivery in instalments, unless otherwise expressly stipulated herein; all such instalments to be separately invoiced and paid for when due per invoice, without regard to subsequent deliveries. Delay in delivery of any instalment shall not relieve the buyer of its obligations to accept remaining deliveries
Buyer must make claims for shortages or other errors in delivery in writing to Seller within 10 calendar days after receipt of shipment and failure to give such notice shall constitute unqualified acceptance and a waiver of all such claims. Claims for loss or damage to goods in transit should be made to the carrier and not to Seller.
If the products are not shipped within 15 days after notification to buyer that they are ready for shipping, for any reason beyond Seller's reasonable control, including buyer's failure to give shipping instructions, buyer shall pay Seller a fee equal to 10% per annum on the invoice price of the products, as compensation for handling, transportation and storage costs associated with such a delay.
Seller may at any time make such changes in design and construction of products, as Seller deems appropriate, without notice to buyer. Seller may furnish suitable substitutes for material unobtainable because of priorities or regulations established by governmental authority or non availability of materials from suppliers.
Each new Jetoz item purchased is free from defects in materials and workmanship under normal use and service upon the following terms and conditions:
1. This warranty is limited to replacing or repairing, at our option, Buyer is liable for the postage to return faulty product to us, OzWashroom is liable for sending replacement or repaired item back to the buyer.
2. The period during which OzWashroom units are warranted is as follows, measured from the date of our invoices:
Hand Dryer -
1. This warranty does not cover installation labour charges and does not apply to any units which have been damaged by accident, abuse, improper installation, Improper Maintenance, or altered in any way
2. For Return and Exchange Purposes products must be returned in its original condition with all accessories included in their original packing materials, including cartons and boxes within 14 days of purchase date. Shipping and handling cost is not refundable. In certain cases such as customer damage of our product, we reserve the right to refuse return, refund, or exchange of any items.
3. The replacement or repair of defective OzWashroom units as stated in this warranty shall constitute the sole remedy of the purchaser and the sole liability of OzWahroom under this warranty. OzWashroom shall not under any circumstances be liable for incidental, consequential or indirect damages caused by defects in OzWashroom units or any delay in the repair or replacement thereof.
4. The options for extended warranty are: 3 years which is two additional years of warranty added to the original one year warranty for the cost of $29.95 and 5 years extended warranty which is additional 4 years to the original one year warranty for the cost of $49.95. The extended warranty covers all labour and parts for our hand dryers. All Faulty hand dryers under extended Warranty Should Be Posted to Our Postal Address for Repairs. Our Warranty DOES NOT cover the removal or refit of the hand dryers. Buyer is liable for the postage to return faulty product to us, OzWashroom is liable for sending replacement or repaired item back to the buyer. Our warranty does not cover customer, intentional or accidental damages. Some of our hand dryers have the options of 2 and 3 years extended warranty only, for the cost of $24.95 and $34.95 respectively.